Privacy Policy
Third Generation Internet Services (together with its subsidiaries and affiliates, “Third Generation”) respects the privacy and security of its customers and users of its website. Third Generation strives to provide you with a personalized internet experience that delivers to you the information, products and services that you need. In order to achieve this goal, Third Generation sometimes collects information during your visits to our website. We will not disclose this information to any person or organization outside Third Generation, except as described in this Privacy Policy. This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
We have prepared this Privacy Policy to enable you to understand which personal identifying information of yours is collected, how and when we might use your information, how we protect your information, who has access to your information, and how you can correct any inaccuracies in the information.
Information We Collect
Third Generation collects certain information from and about its users three ways: (i) from our web server logs, (ii) with cookies and (iii) directly from the user.
Web server logs
When you visit our website, Third Generation may collect “Non-Personally Identifiable” information to administer the site and analyze its usage, such as:
- Your Internet protocol address (explained below);
- The type of browser or computer you use;
- The number of links you click within our website;
- The state or country from which you accessed our website;
- The date and time of your visit;
- The name of your Internet service provider;
- The Web page from which you linked to our website; and
- The pages you viewed on our website
Internet Protocol (“IP”) Address
An IP Address is a number assigned to your computer while using the Internet from which Web servers can automatically identify your computer. Third Generation servers gather your IP address and the webpage from where you linked to our website. Your IP address assists Third Generation in administering and optimizing the website for you, analyzing website usage, and diagnosing problems with the website.
Cookies
Third Generation’s website use cookies (i.e., small bits of text that our servers place into a file on your computer's hard drive). We use cookies to save your preferences and login information, and provide personalized functionality. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on Third Generation’s website.
Personal Information
On some pages of our website, users can register to purchase products or services, receive personalized content and participate in surveys or forums. When you register, Third Generation may ask you for some “Personal Information” which may include, but may not be limited to, your full name, postal address, phone number and email address. We may then contact you with information about Third Generation products and services.
If you purchase products or services, we may also request financial information such as credit card or bank account information. Any financial information we collect is used only to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider.
As a security measure and to ensure that our website and computer network remain available to all customers, Third Generation may use software programs to monitor network traffic or to identify unauthorized attempts to upload or change information, or otherwise cause damage. These software programs may also collect information regarding your use of our website and computer network.
You may also be asked to disclose personal information to us so that we can provide technical support assistance and information to you. For example, we may collect personal information from you (such as an e-mail address, system information and problem descriptions) in order to provide online technical support and troubleshooting. If you choose to correspond with us through electronic communication (e.g. email, online chat or instant messaging), we may retain a copy of the electronic communication together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
How We Use Your Information
Third Generation uses the information we collect to notify you about your account and to notify you about changes to the terms and conditions governing your use of our website, products and services.
Third Generation may also provide aggregate information about our customers, this website’s traffic patterns and related website usage information to our affiliates and reputable third parties, but this information will not include personally identifying data. We take measures to select product or service providers that are responsible and afford similar privacy protections to their customers. However, we do not make any representations about the practices and policies of these companies.
How We Protect Your Information
Third Generation uses technical security measures to prevent the loss, misuse, alteration or unauthorized disclosure of information under our control.
When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (“SSL”) technology. However, please note that electronic communication (e.g. email, online chat or instant messaging) that you may send to us may not be secure unless we advise you in advance that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as financial information, social security numbers or passwords to us through unsecured electronic communication.
Access to Your Information
Both Personal Information and Non-Personally Identifiable information may be transferred to a third party:
- As required by law, in a matter of public safety or policy, or as compelled by a court of law;
- With other affiliates or partners of Third Generation (as described above);
- with agents and contractors who use such information on behalf of Third Generation or in connection with administering or delivering products and services on behalf of Third Generation; and
- In the event of a change of ownership or assets as needed in connection with the transfer of business assets;
Third Party Sites
Third Generation’s website includes links, ad banners, etc. to other websites which may or may not be affiliated with Third Generation. Notwithstanding any affiliation, Third Generation does NOT control and is NOT responsible for the information and/or content you provide to and transactions you engage in with such third party sites. Please be aware that the operators of these other websites may collect and use different information about you that is not consistent with Third Generation’s Privacy Policy. For any concerns as to the privacy of your information on these websites, please refer to their respective privacy policies.
Children
In accordance with the Children’s Online Privacy Protection Act (COPPA), Third Generation does not knowingly collect or solicit any Personal Information from children under the age of thirteen (13).
Content Placed In Public
Some pages of Third Generation’s website may make chat rooms, forums, message boards, news groups or instant messaging available to you. Please remember that any information disclosed in these areas is public. You should exercise caution when disclosing Personal Information in these areas. Don’t disclose information in these public forums that might be considered confidential – such as financial information, social security numbers, passwords or email addresses. Users should be aware that when they voluntarily disclose Personal Information on the bulletin boards or in the chat areas, that information and any substantive information disclosed in the communication can be collected and used by third parties. This could result in unsolicited messages from others who post on such sites and are beyond the control of Third Generation.
You represent and warrant that posting content to any public area of Third Generation's website will not infringe or violate the rights, including but not limited to intellectual property rights, such as copyrights, patents, trademarks and trade secrets and rights of privacy and publicity of any third party.
Transfer of Data Abroad
If you are visiting Third Generation's website from a country other than the countries in which our servers are located (currently the United States), the various communications will necessarily result in the transfer of information across international boundaries. By visiting our website and communicating electronically with us, you consent to the processing and transfer of your data as set out in this Privacy Policy.
Access to Your Personal Information and Correction of Inaccuracies
If you wish to access and/or update the Personal Information we have collected from you, you may either a) as a registered user, log onto our website and view and change your information online; or b) contact us.
Modifications to the Privacy Policy
Third Generation hereby reserves the right to amend, alter, modify, replace or suspend this Privacy Policy, from time to time, in its sole discretion. All such changes to this Privacy Policy will be effective when posted on Third Generation's website.
Questions or Concerns
If you have any comments, questions or disputes regarding this Privacy Policy or the use and disclosure of Personal Information, please contact Third Generation Internet Services and we will investigate and attempt to resolve your concerns.
Effective Date of This Privacy Policy
This Privacy Policy is effective as of December 27, 2007.